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TMBR Gear Shipping Policy

Last Updated: August 11, 2026

Thank you for shopping with TMBR Gear. This Shipping Policy explains how we process and ship orders.

Order Processing

We work to process and ship orders as quickly as reasonably possible.

Processing times may vary depending on product availability, order volume, weekends, holidays, preorders, made-to-order products, and other circumstances.

An estimated delivery or processing date is an estimate and is not a guaranteed delivery date unless TMBR Gear expressly states otherwise.

Made-to-Order Products

Certain TMBR Gear products may be produced or fulfilled after your order is placed.

Made-to-order products may require additional processing time before shipment. Any estimated production or fulfillment information provided on the applicable product page should be considered part of the shipping information for that product.

Preorders

Products identified as PREORDER are purchased before regular inventory is available for shipment.

Estimated production, availability, and shipping dates for preorder products are estimates and may change due to manufacturing schedules, transportation delays, supply-chain conditions, product improvements, or other circumstances outside TMBR Gear's reasonable control.

Purchasing a preorder reserves the applicable product but does not guarantee delivery by a specific date unless TMBR Gear expressly provides a guaranteed date in writing.

If an order contains both preorder and in-stock products, the products may ship separately or together depending on fulfillment availability.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information carefully before submitting your purchase.

If you notice an error after ordering, contact TMBR Gear as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment or been transferred to a shipping carrier.

Additional shipping charges resulting from an incorrect or incomplete customer-provided address may be the customer's responsibility where permitted by law.

Shipping Rates

Applicable shipping charges, if any, will generally be displayed during checkout before you complete your purchase.

Tracking

When tracking information is available, it may be provided to the email address or contact information associated with your order.

Please allow time for the carrier's tracking system to update after a shipping label is created.

Carrier Delays

Once an order has been transferred to a shipping carrier, delivery timing may be affected by circumstances outside TMBR Gear's reasonable control, including:

  • Severe weather

  • Carrier delays

  • Transportation disruptions

  • High seasonal shipping volume

  • Natural disasters

  • Incorrect or incomplete addresses

  • Other logistical disruptions

TMBR Gear will make reasonable efforts to assist customers experiencing shipping problems but cannot guarantee carrier delivery dates.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us promptly at TMBRGear@gmail.com.

Include your order information and, for damaged shipments, photographs of the package and product when possible.

We will review the situation and determine the appropriate next steps, which may include working with the applicable carrier.

Returned-to-Sender Packages

If an order is returned to TMBR Gear because of an incorrect address, unsuccessful delivery, refusal, or another delivery issue, please contact us.

Additional shipping charges may apply if the customer requests reshipment when the return resulted from inaccurate customer-provided information or another circumstance for which the customer is responsible.

Questions

For questions regarding shipping or an existing order, contact:

TMBR Gear
Coldwater, Mississippi
Email: TMBRGear@gmail.com

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